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Boston College Introduction

Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,150 full-time undergraduates and 4,420 graduate and professional students. Ranked 31 among national universities, Boston College has 758 full-time and 1,096 FTE faculty, 2,750 non-faculty employees, an operating budget of $956 million, and an endowment in excess of $2.2 billion.

Job Description

This individual works closely with the Office of the Chief Information Officer to include the Chief Technologist and other ITS departments, including the Center for Teaching Excellence. This individual will coordinate the evaluation and testing of new client platforms such as Operating Systems and software and hardware.  The primary goal of the position is to improve the effectiveness of support and efficiency of implementation to the broader community.  This person is critical to the Boston College Computer Refresh (BCCR) program in ensuring that new Microsoft and Apple operating systems and new hardware released by Dell and Apple do not affect the quality of deliverables or the timetable for the overall program.  

Responsible for the continual identification and evaluation of new technologies and trends that will provide ITS Support Services with a means to meet future or long-term client needs.  This is a pivotal role dedicated to the on-going review, assessment and communication of emerging technology trends impacting ITS.  The incumbent provides recommendations related to the acquisition and retirement of software and hardware assets.

Critical Processes and responsibilities:
Chair of the Emerging Technology Change Management Advisory Board
Coordinates and manages testing of ITS Supported Operating Systems, Software and Client Hardware 
Manages communications regarding emerging technology
Maintains the ITS Emerging Technology Wiki 
Maintains the Application/Operating System Compatibility Matrix for ITS

Full-Time Equivalent Hiring Range: $64,150 to $80,200; salary commensurate with relevant experience.


Bachelor's degree in a technology discipline. Advanced degree in a technology discipline preferred.

A minimum of four years of progressive technology experience, working with client groups.

* Understand the mission and strategic goals of the University and the role of technology in fulfilling those goals.

* Lead and/or participate in cross functional teams both inside and outside of ITS

* Be able to view and understand the implications of the larger picture of the application on technology both within Information Technology and the University at large.

* Identify and understand complex technology challenges and have the ability to collect and synthesize supporting data, present challenge and recommend solutions.

* Be open to change and lead the implementation of change

* Be oriented to innovative approaches to problem solving

* Must have proven competencies to work in a team environment that aspires to service excellence with strong individual organizational, planning and communication skills.

* Strong written and verbal communication skills with the ability to communicate with various levels of the organization.

* Proficiency with and grasp of enterprise technology and architecture, IT operations and business processes.

* Must be able to assess the potential benefits and opportunities offered by emerging technology and its short and long-term application to ITS infrastructure.

* Prefer prior experience with the research of new technology, preferably in a higher education environment.

May be required to work additional hours to meet deadlines.

Closing Statement

Boston College conducts background checks as part of the hiring process.

Boston College is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of any legally protected category including disability and protected veteran status. To learn more about how BC supports diversity and inclusion throughout the university please visit the Office for Institutional Diversity at