Boston College Introduction
Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,150 full-time undergraduates and 4,420 graduate and professional students. Ranked 31 among national universities, Boston College has 758 full-time and 1,096 FTE faculty, 2,750 non-faculty employees, an operating budget of $956 million, and an endowment in excess of $2.2 billion.Job Description
This leadership position is responsible for overseeing the network architecture, engineering and operating activities of the mission-critical university network infrastructure. The position leads two
technical teams of Network System Engineers and Operations Engineers and Technicians responsible for providing robust wired and wireless ethernet, Internet, and data center networking systems. These services support reliable on-campus and off-campus access to every application and service that ITS
provides the community. The Associate Director works collaboratively with the leadership in the ITS Systems Operations & Architecture Services group and the ITS Security and Policy team.
The Associate Director will work closely with university decision makers to help identify, recommend, implement, and support cost-effective, secure and highly available network solutions and technologies.
Working with Network Services managers, the Associate Director ensures that the Network Systems and Operations teams provide the highest level of service. This individual will continually evaluate
best industry practices for all network systems and services.
Must have a broad perspective in order to provide a foundation for good decisions. In addition to the technical requirements, this entails understanding priorities, business goals, interpreting policy, practices and procedures, allocating resources, managing staff, working with departments to identify and address their needs and ensuring the Network Services department continues to grow/develop to serve the evolving needs of ITS.
Responsibilities include the following:
- Network Architecture, Operations, Reliability and Security
- Project Management of large departmental initiatives
- Network Monitoring, troubleshooting and network performance analysis
- Develop and oversee department engineering standards for process and control
- Departmental Business Continuity Planning
- Successful Disaster Recovery planning and coordinating exercises
- Participating in internal and external audits
- PCI compliance, SAS 115 compliance
- Participating in budget forecasting and spending
- Conducting proof-of-concepts activities for new technologies and solutions
- Participate in RFPs and vendor selection
- Serves on various ITS committee assignments (Architecture Review, EMET, MRC etc)
- Vendor management and negotiations including consultant engagements
- Maintain equipment and software licensing
- Development of off-network lab resources and staff training
- Manage and maintain department maintenance service contracts
- Constantly develop engineering staff skills and identify needed training
- Work closely with Athletic, Facility Services and Police department leaders
$108,600 - $135,750Requirements
A Bachelor's degree in Computer Science and a minimum of 8 to 10 years proven experience in network design, operational support, hands-on implementation and configuration of network devices.
Requires a minimum of 3 years proven managerial experience leading or managing a team of engineers as well as managing large scale networking projects.
May be required to work additional hours to meet project/unit deadlines and time frames. Closing Statement
Boston College conducts background checks as part of the hiring process.
Boston College is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of any legally protected category including disability and protected veteran status. To learn more about how BC supports diversity and inclusion throughout the university please visit the Office for Institutional Diversity at http://www.bc.edu/offices/diversity.