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Boston College Introduction

Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,150 full-time undergraduates and 4,420 graduate and professional students. Ranked 31 among national universities, Boston College has 758 full-time and 1,096 FTE faculty, 2,750 non-faculty employees, an operating budget of $956 million, and an endowment in excess of $2.2 billion.

Job Description

Job Title: Associate Director, TRIO Student Support Services Program

Hiring Range: $60,200 - $75,250

Basic Functions and Responsibilities:

Student Support Services (SSS) is a federally funded TRIO program, funded by the Department of Education, designed to retain and graduate low income, first-generation, and disabled undergraduate students from Boston College. The Associate Director is responsible for the day-to-day responsibilities of managing the program. S/he will write the grant renewal submission for the Director’s review. S/he will write the annual performance and grant reports for the Director’s review.

This position is responsible for serving the needs of ~200-250 low income, first generation and/or underrepresented students.

This position manages a budget of approximately $285,000 per year and plans programming in accordance to this budget. This position also works closely with academic deans and other administrators to ensure program participants are progressing academically.  He/she also works with Admissions staff and other programs or departments at Boston College to identify potential program participants.

Specific Responsibilities Include:

  • Recruit and enroll eligible program participants
  • Provide academic advising and counseling
  • Provide financial aid counseling in collaboration with Student Services
  • Maintain and update the student database
  • Develop and maintain a tracking system for SSS students
  • Be a liaison between other departments and the SSS program
  • Recruit, interview, and train teaching assistants
  • Teach one section of “Applications of  Learning Theory”, if needed
  • Oversee budget expenditures including knowledge of PeopleSoft software
  • Assess the program to meet the needs of the student population
  • Develop programs to encourage participation in program and aid in academic progress

Reports to: Director, First-Generation Student Programs

Supervision Exercised: Supervise Counselor & College Transition Program Administrator, Administrative Assistant, and 7-10 undergraduate Teaching Assistants


  • Master’s degree in education or related field required; Ph.D. preferred
  • 5-7 years of experience working with low income, first generation students and underrepresented students
  • Experience working with college students required
  • Administrative experience required
  • Demonstrated knowledge of grant writing, data collection, and data analysis
  • Knowledge of multicultural issues and issues specific to this population within an educational setting
  • Strong organizational skills with attention to detail and accuracy
  • Strong ability to prioritize, handle multiple tasks, work independently as well as work as part of a team and meet deadlines
  • Excellent judgment, discretion with confidential materials, and customer services skills
  • Excellent interpersonal, written and verbal communication skills
  • May require some travel, nights and weekend work

Closing Statement

Boston College conducts background checks as part of the hiring process.

Boston College is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of any legally protected category including disability and protected veteran status. To learn more about how BC supports diversity and inclusion throughout the university please visit the Office for Institutional Diversity at