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Boston College Introduction

Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,150 full-time undergraduates and 4,420 graduate and professional students. Ranked 31 among national universities, Boston College has 758 full-time and 1,096 FTE faculty, 2,750 non-faculty employees, an operating budget of $956 million, and an endowment in excess of $2.2 billion.

Job Description

The Course Reserves/ILL Assistant processes materials for course reserves, assists in fulfilling interlibrary loan requests and provides general circulation services at the O’Neill Library Circulation desk. 

The Assistant, as part of the Course Reserves working group, performs all phases of processing required to make course reserves readings available to the students - online and in paper. Duties associated include communicating with Faculty about the status of their reserve requests, which include providing estimates on processing time, explaining copyright regulations, tracking reserves currently in process, locating articles in online databases, scanning book chapters, and processing physical items and adding them to reading lists.

The assistant is also part of the Interlibrary Loan work group that obtains materials not owned by BC for members if the BC community. Duties associated include verifying citation received from BC users by utilizing BC Library databases, ordering materials via OCLC, Rapid and Docline, communicating with users about the status of their requests, and processing materials received from other libraries and making them available to members of the BC community.

Lastly as a member of the Access Services department, the assistant will also work at the O'Neill circulation desk. Tasks associated include charging and discharging library materials, instructing users in navigating the course reserves database to find material on reserve for their courses; helping patrons find and identify materials online as well as in the book stacks; interpreting library policies and explaining services to users.

Sunday through Thursday 11p - 7a



Requirements

*1 - 2 years experience with course reserves or interlibrary loan and familiarity with library organizations, cataloging and classifications

*demonstrated commitment to customer service

*ability to manage multiple tasks at one time

*excellent verbal and written communications

*ability to work collaboratively in a team bases environment

*ability to communicate with faculty, students, and staff

Preferred:

*Bachelor's degree

Closing Statement

Boston College conducts background checks as part of the hiring process.

Boston College is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of any legally protected category including disability and protected veteran status. To learn more about how BC supports diversity and inclusion throughout the university please visit the Office for Institutional Diversity at http://www.bc.edu/offices/diversity.
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